Delivery

There is no charge for standard delivery. Parcels will be delivered with either FedEx or on a tracked service with the Royal Mail.

Next day 1 - 2 day delivery is £7.99 per shipment. Please note that next day delivery applies to orders received by 1.00 p.m. Monday to Thursday. Next day delivery requested after 1.00 p.m. on a Friday will be despatched on the following Monday morning (excluding Bank Holidays). Please note that we are unable to deliver on Saturdays with FedEx. Orders sent via Royal Mail may reach you on a Saturday.

FedEx will re-attempt delivery but should there be several failed attempts and the parcel will be returned to us.

At present we deliver only to England, Northern Ireland, Scotland (including the Highlands and Islands), Wales and the Channel Islands.

If you have any concerns simply call us on 01207 693959 (Monday - Friday during office hours 9.00 a.m. to 5.00 p.m.) and a member of our team will be able to advise you.

Our parcels are securely packaged and we ask you to keep the original packaging in case of returns. Please note that when an item is being returned as unwanted or unsuitable you will be responsible for arranging the return and the full cost of the return postage.